Ofwat says firms must lower bills next year after poor performance on issues such as sewage spills and leaks
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Water companies in England and Wales will have to return nearly £158m to customers through lower bills next year after falling further behind on key targets including sewage spills and leaks.
The regulator, Ofwat, announced the penalties as part of its annual review of companies’ performance. The report showed that companies reduced sewage spills by just 2% between 2020 and 2024, way behind a target of 30% for the 2020-25 period.
