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When veneers go very wrong: ‘I knew I’d made the biggest mistake of my life’

They have become as routine as Botox and lip filler. But what can people do when their dream of a perfect smile turns into a nightmare?

Catherine thought she was being smart when she chose a clinic near Harley Street, the London address long synonymous with high-end private healthcare. She was in her early 30s and wanted to improve her smile. At least, looking back now – after all the pain, the nightmares and the legal fees – she thought she did.

“With hindsight, my teeth weren’t actually that bad,” Catherine (not her real name) says. “But they were quite gappy. I didn’t have the confidence to smile in photographs and used to talk with my hand over my mouth. And then I saw this voucher deal. That’s when I took the plunge.”

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