Bereaved executor questions lack of tact and why insurer was not alerted by closed bank account
My uncle (RC) died last year and I’m his executor. When I checked his post I was surprised to find a bill from Direct Line addressed to the “executor of RC” stating a “final payment of £148 is overdue” for his cancelled car insurance. This was news to me as my uncle didn’t own a car.
I was upset by this and contacted the insurer to suggest that it owed us money, not the other way round. The £670 policy on his Hyundai i30 had auto-renewed in September 2023 but he had disposed of the car two months later and died in May 2024.
