Firm disputes Transport and Environment’s findings, which also ranked Deutsche Bahn as one of the least reliable
Eurostar is the worst-performing rail service on the continent and Germany’s Deutsche Bahn is one of the least reliable, according to a ranking of 27 European operators.
The report from the campaign group Transport and Environment (T&E) scored Europe’s rail operators on factors such as ticket prices, punctuality and willingness to give refunds. It found that only 11 operators had punctuality rates above 80%.