Experiences shared with the Guardian include stories of late medical letters, small business disruption and more
“Hi I haven’t received anything.” “Where is my DVD, I placed the order 14 days ago.” “Never got DVD. Probably lost in the mail.” “Please refund me.”
These are the types of messages that Charlene Leworthy, an eBay seller in Hampshire, gets increasingly frequently – which she finds disappointing, but unsurprising.