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UK jobcentres not fit for purpose, says Liz Kendall ahead of major reforms

The work and pensions secretary is to overhaul benefits system, pushing young people into work or education

Britain’s network of jobcentres has become a hollowed-out “benefit administration service” that is shunned by employers and jobseekers alike, a cabinet minister has warned before a government overhaul of out-of-work support that will oblige young people to take up education or employment.

In an interview with the Observer, Liz Kendall, the work and pensions secretary, warned that the nation’s 650 jobcentres are no longer “fit for purpose” and need to become hubs for those looking for work or a better position, as well as those dependent on welfare. Reforms to integrate the jobcentre network with healthcare and careers services in England will be unveiled this week, as part of a long-awaited plan to deal with economic inactivity.

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